Category : Interpersonal

Presentation Secrets of Steve Jobs

Carmine Gallo is the author of ‘The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience.’

Eight Simple Conversation Techniques for Drawing People Out

Eight Simple Conversation Techniques for Drawing People Out

Every gent wants to be able to engage gracefully with other people, but some conversations can be more challenging than others—particularly with strangers and those with whom you don’t have much in common. How can you draw these people out in order to have a pleasant conversation? How can you convey authentic interest without coming across as fake?

Is Your Playlist Undermining Your Effectiveness?

Is Your Playlist Undermining Your Effectiveness?

Music has a powerful—and often underappreciated—effect on the human brain and our emotions.  As a result, what we listen to can easily (and inadvertently) have a tremendous impact on our mental state and on the quality of our interactions throughout the day.  So if it has a strong emotional component, what types of [...]

Simple Tips for Detecting Lies Through Body Language

Simple Tips for Detecting Lies Through Body Language

No matter how smooth the liar, body language can often provide valuable clues that someone might be trying to pull a fast one on you. Howcast provides a simple overview of key signs that can tip you off to a lie through gestures, demeanor, and general body language.
Among the most important: eye contact, hand movement, [...]

How to Handle the Pessimist on Your Team

How to Handle the Pessimist on Your Team

This past week the Harvard Business Blog shared an excellent article highlighting effective tips for mitigating the toxic (and sadly, often pervasive) influence of pessimists on a team.  The article is worth reading in its entirety, so I won’t try to summarize the whole thing here.
As I know many of you know, pessimistic griping CAN [...]

The Art of Giving Praise

The Art of Giving Praise

Four Practical Tips for Giving Praise
We all know that genuine praise can brighten the day of not only the recipient, but the praise-giver as well.  But how can you ensure that your commendations are received in the spirit they’re intended?  Steven DeMaio at The Harvard Business Blog offers four practical tips today in a post [...]

Is Volume Really Equated With Competence?

Is Volume Really Equated With Competence?

As we noted yesterday, the conventional wisdom of “less is more” in conversations certainly seems to work well for Ben Bernanke.
Here’s an opposing point of view from US News and World Report, which claimed today:
“Research shows that people who speak up more often in groups are viewed as more competent and more instrumental to a [...]

How to Communicate Like Ben Bernanke

How to Communicate Like Ben Bernanke

Leaders have a natural tendency to take charge, and during meetings this often means that they end up driving the conversation. In many cases this makes sense, especially when the intent is for send-receive (generally one way) communication. However, there are also many times when this isn’t the goal, and the conversation needs [...]

Embrace Awkwardness

Embrace Awkwardness

Everyone has awkward moments. Yes, everyone. Even the suave and professional people we look up to.  Naturally, we want to limit our awkwardness. Awkwardness is, well, awkward!
So the idea that awkwardness can be a good thing is counter-intuitive.  But here is why it is true: making an effort to not be awkward cannot prevent you [...]

Preserve Trust by Avoiding “bcc:”

Preserve Trust by Avoiding “bcc:”

Avoid One Careless Mistake That Can Easily Undermine Trust.

How to Ask a (Near) Stranger for a Favor

How to Ask a (Near) Stranger for a Favor

Learn how to consider the recipient’s perspective when writing to ask a favor.